Support

How can we help?

For technical help, subscription questions, testing access, or production issues, contact the Transpose Music support mailbox.

Send the right details

Choose the support path that fits.

If upload, recognition, review, export, download, or deletion did not work as expected, include the details below.

Platform: Android, iOS, Windows, or browser.
App version and build number.
Backend URL used in the app.
Whether the score is public domain, owned by you, or otherwise permitted for testing.
Any job ID shown by the app, if available.

For subscription, cancellation, or refund questions, review the Terms and contact support if you need help.

For privacy-specific requests, use privacy@transposemusic.app.

For closed testing access or store-review questions, email support and name the platform you are reviewing.